Graduates from the Retail Training Program which operates in partnership with Marshalls/TJ Maxx in Nashua and Tewksbury, MA gain real-world retail experience. Through a series of training opportunities to help build hard and soft skills, store knowledge, interpersonal skills and develop strong standards of professional conduct, interns prepare for exciting careers within the retail industry. Training involves classroom instruction, on-the-job training, and support by retail professionals. Curriculum covers: Retail Terminology, Stocking Procedures, Storing Merchandise, Sales Floor Best Practices, Pricing, Customer Service, Loss Prevention, Safety Emergency Planning/Procedures and other relevant skills training.
The job development process begins during training where interns meet with their job developer(s) to understand career goals, transportation options, availability restrictions, to ultimately find the best possible job match. Once placed, we provide on-site Career Training for individuals to ensure the transition goes smoothly. The INCOME program also provides Video Resume services for each intern, see examples below.